Scott Anderson
Scott Anderson
Scott Anderson is the Marketing Director at On Hold Company, a leading provider of on-hold marketing. We deliver creative and timely on-hold messages and offer hands-free remote-load technology to a single property or multiple corporate locations. To learn more, log onto On Hold Company.
Online Customer Reviews & Comments: Be Part Of The Conversation
You may not be talking with your customers on social media, but rest assured that they're probably talking about you. It may seem like...
Google Surveys Callers Willingness to Wait On Hold
The customer service department at any business can be a real pressure cooker. And if a business depends on the telephone for customer support,...
On-Hold Messaging Can Improve a Strong Customer Service Channel
In today's increasingly competitive economy, good customer service is a critical part of customer satisfaction and retention. A bad customer-service experience could mean more...
Make Every Marketing Dollar Count with Effective On-Hold Messages
In today's fragmented marketing environment, prospective customers might find you on Facebook, Twitter, LinkedIn, or from a plain old radio or newspaper ad. But...