Ryan Brady

Reimagining Retail: 3 Ways Digital Technology Is Changing the Way We Shop

Image: negativespace.co Make no mistake about it—the technology around us is impacting every aspect of our waking lives. We’re living in a time which would make science fiction luminaries the likes of Philip K. Dick blush. With driverless cars on the horizon and drones at...

What Experiences Will Ultimately Define ‘Customer Experience’?

Photo by Konrad Lembcke We’ve all seen the headlines and have heard the predictions: If companies are to succeed in the digital economy, they must focus on the Customer Experience. But, what does that actually mean? What are these so-called ‘experiences’ that brands covet, and...

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