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Mukesh Gupta

Mukesh Gupta
I currently work for SAP as Customer advocate. In this capacity, I am responsible to ensure that the voice of the customer is being heard and play the bridge between customers and SAP. Prior to joining SAP, I have worked with different organizations serving in different functions like customer service, logistics, production planning & sales, marketing and business development functions. I was also the founder-CEO of a start-up called "Innovative Enterprises". The venture was in the retail & distribution business. I blog at http://rmukeshgupta.com.

Innovation or Acquisition

As leaders of an organization, one is always confronted with the need to constantly find avenues of growth to keep their share holders happy....

Simple but not easy

The solution to most complex problems that you could ever encounter are almost always Simple, but not easy! You want to increase your profits; Solution...

What’s the Measure of a Sales Managers Success

One of the most important pillar of building a high performing sales team, is the performance of your sales managers. So, how do you...

Whats the future of business?

The future of business is real time. What does it take to run a real-time business? In my opinion, if one wants to create a...

What if money were no object ? (Video)

What if money were no object? What would you do with your customers if you thought that money was no object? How would you serve…

Everyone wants to innovate but no one wants to fail

Every organization, small or large is talking about innovation to be developed as a key strength within their organization. Every organization has an innovation...

Why I consider Marissa Meyers decision a step in the right direction for Yahoo!

There has been enough being said about Marissa Meyer's memo to all Yahoo employees about asking all employees to report to work in office...

Idea for a disruptive biz-model innovation for banks

There is a lot of discussions and activities around the revival of the good old ATM. Some are trying to make these machines more Customer-centric...

The changing role of a sales executive

In today's environment, sales executives serve one purpose – to sell your products and services to your prospects and customers. In a B2B environment, we...

Lessons in innovation from a retailer

Now let me ask you a very important question. Please think well and through before you answer this: What happens if you are forced to...

When someone says “why reinvent the wheel?”

When someone says "Why reinvent the wheel?" , I am tempted to think that the person is trying to maintain the status quo and...

3 things you can do daily to become a highly successful leader

I have come to believe that the things that matter most in any relationship, this includes your relationship with your direct reports as well,...

Leading a culture of Innovation

I came across this great video where Kevin & Jackie Freiberg talk about how to lead with a culture of innovation. One thought that stands...

How do you innovate “Innovation” ..

A couple of days ago, I submitted my entry for the HBR/McKinsey M-Prize Challenge run by Management Exchange. This challenge is about "Innovating Innovation" and...

The Challenger Sales model & its relevance in the selling models of the future..

I recently read the book – The Challenger Sale and would like to share my impressions from the book. My personal opinion on the relevance...

Building an effective marketing strategy..

I am surprised at the lack of organizations with good marketing strategy. Doesn't matter if they are large MNC's with millions of dollars...

Great resources to create sticky presentations

Each and every one of us in the profession of selling, end up presenting (either about the products or solutions that we are selling,...

Leadership lessons from everyday acts (part 1)

Leadership is like riding. - you need to know where you want to go. - you need a fair idea of how to reach there.…

3 qualities of a great sales manager

The three things that makes great sales manager are ability to Coach Absorb pressure Build a team I got this insight when I ran into…

Are large Indian retailers battle ready?

In their current state of operations, Indian organized retailers are in no way equipped to compete with the likes of Walmart, Tesco or Target. Let...

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