Richard Conn
9 Community Management KPIs to Monitor for Ensuring Consistent Online Community Growth
KPIs (key performance indicators) are an integral aspect of measuring the success of any business objective. From evaluating how effective a business phone is for small businesses, to monitoring the success of a social media campaign, KPIs provide businesses with the metrics for measuring...
Top 10 Tips For Building an Omnichannel eCommerce Strategy
In 2020, eCommerce sales reached $794.5 billion in the US alone. This is excellent news for the sector. However, with so many businesses now participating in eCommerce, it can be difficult to set yourself apart from the competition and connect with your audience. As a...
Predictive Sales Analytics in a Nutshell And How to Use it in Your Sales...
Introduction Today’s businesses can take advantage of many exciting technologies. Some of these, like the augmented reality shopping experience, help customers make informed choices about their purchases. Others, like predictive sales analytics, help businesses make informed choices about their customers. It’s easy to be skeptical…
9 Effective Sales Prospecting Techniques in a Digital World
Sales prospecting is the art of finding and engaging new leads for your business. Back in the day of traditional sales, this was done by cold calling and knocking on doors. The digital age, the boom of social media, and marketing automation have completely...
The Problem of Client Over-Servicing: What is it And How to Stop The Cycle
You care about your clients, and your business depends on your providing a good service to them every time. But an emphasis on client service can lead to a problem: client over-servicing. Over-servicing is more of a problem in some industries than others. Graphic design,...
6 Ways to Create and Cultivate a Culture of Fundraising in Your Organization
No matter the size of your organization, the members of your team are in constant discussion about it. From face-to-face conversations to emails, WhatsApp chats, and whatever other forms of communication you use, these discussions are happening whether you know about them or not.Image...