Richard Conn
Richard Conn is the Senior Director for Demand Generation at 8x8, a leading communication platform with integrated contact center, voice, video, and chat functionality. Richard is an analytical & results-driven digital marketing leader with a track record of achieving major ROI improvements in fast-paced, competitive B2B environments.
KPIs (key performance indicators) are an integral aspect of measuring the success of any business objective. From evaluating how effective a business phone is...
In 2020, eCommerce sales reached $794.5 billion in the US alone. This is excellent news for the sector. However, with so many businesses now...
Introduction Today’s businesses can take advantage of many exciting technologies. Some of these, like the augmented reality shopping experience, help customers make informed choices about...
Sales prospecting is the art of finding and engaging new leads for your business. Back in the day of traditional sales, this was done...
You care about your clients, and your business depends on your providing a good service to them every time. But an emphasis on client...
No matter the size of your organization, the members of your team are in constant discussion about it. From face-to-face conversations to emails, WhatsApp...