Home Authors Posts by Richard Young

Richard Young

Richard Young
Richard Young is the Director of CRM Sales, EMEA at Bullhorn CRM. He helped to introduce CRM to the UK back in the '90s and has been pioneering this field ever since.Specializing in CRM with a heavy emphasis on Sales enablement.

Seven Insightful Questions To Ask Prospects During the Sales Process

The key role of questions within the sales process is to uncover the insights and information you need from a customer to be able...

5 Sales Enablers Every Sales Manager Should Watch Like a Hawk

Sales management is a challenging, exhilarating (often stressful) role -- but you don’t need me to tell you that! With so much pressure (and...

Enhance Your Sales Success With A Buyer Persona

The single biggest thing you can do to enhance the effectiveness and performance of your sales pipeline is to create a buyer persona. It’s a...

3 Ways to Ask “The Right Stuff” & Accelerate the Sales Process

As a sales rep, it’s in your interest to accelerate the sales process. There are a couple of reasons for this. Firstly, the likelihood...

Sales Pipeline: Five KPIs Every Business Must Consider

When you’re forecasting sales and the performance of your sales funnel or sales pipeline, your metrics are key. That’s because metrics provide the analytical information...

New Posts