Ryan Gould

6 Proven Tips to Reduce Customer Support Tickets

As a thriving business, you are always looking for new ways to keep your customers satisfied and coming back for more. Unfortunately, a lot of businesses spend countless hours managing customer support tickets when they could be using their valuable time and resources...

The Most Important SaaS Statistics to Know in 2021

SaaS has allowed businesses of all shapes and sizes to get lean, save costs, and automate tedious day-to-day tasks. As the number of SaaS companies increase, providing plenty of different use cases, more and more businesses are getting their needs met on the cloud....

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