Regina Panergo

E-Commerce Customer Support: Cornerstone for the digital marketplace

E-commerce customer support is one of the core aspects that business owners must prioritize. The end goal of an e-commerce business is simple: to sell products to customers. Everyone knows that the lifetime value of a returning customer is a hundred times a lot...

The Importance of High-Accuracy Data For Machine Learning

When it comes to data annotation services, it is important to have human-annotated data and not simply training data from AI. After all, why would anyone rely completely on artificial intelligence when you can involve human intellect and trained skill? The accuracy and the...

How To Know Your Customers Better Through Content Moderation

Content moderation scans user-generated content for inappropriate or harmful text, images, spam, or video, but did you know that content moderation can also help you get to know your customers better? Content moderation involves content categorization and analysis of market behavior, interests, and demographics....

The Need For Moderation To Survive The Global Crisis

The global pandemic spread at a frightening speed which led to sudden changes all over the world. Because of this, we were forced to work from home, purchase essential goods online, and socialize over messaging and video-sharing apps. While the surge of user activity...

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