Reetam Das

5 Tips to Ensure Customer Delight

Customer Experience drives the success of any business. To provide a good experience to the customers, you need to fulfill the demands of your customers and serve them in the best possible way. But will merely serving the demands of the customers do all that...

Customer Satisfaction Metrics that all businesses should measure

Introduction Every business growth is dependent on its customers. Several times companies think that their customers are happy and satisfied with their products and services. But how can you be certain without even measuring the satisfaction levels? The first step should be to identify the...

Business Goals For Startups that make you Rule the Market

Establishing a startup venture can be thrilling, grueling, stressful, and sometimes rewarding. Every startup owner begins a startup journey with a lot of plans and strategies keeping in mind. There is a bundle of things to be managed like-cash flow, investors, workforce, production, supply...

Why use an iPad Survey App for Data Collection?

When we talk about collecting customers' data, many things come into our minds. Customer data can be the demographic details of the customers or it can be feedback from the customers regarding your products, services and overall experience with your organization, which is called...

7 Reasons why you should take Customer Feedback

It is a known fact that Customer Feedback is important for your business and it helps a lot to grow your business. However, what is being disregarded is why it is really significant for the business and how it actually works. Knowing exactly the...

Top 9 Tips for Managers to Manage Work From Home

As the novel coronavirus (#covid19) outbreak continues to spread, so, in the wake of its prevention, the big tech companies and MNCs including Google, Amazon, Facebook, Twitter, etc have strictly recommended all their employees across the globe to do Work From Home. In the wake...

Top 5 Ways to Leverage Patient Feedback Software

Patient Feedback means a combination of views and opinions of the patients and service users regarding the medical treatment and care provided by the hospital and overall experience the patients have gone through with the hospital and its staff. Patient Feedback is gaining more...

Top 30 Restaurant Feedback Questions to Help You Get Customer Feedback at Restaurants

Restaurants are purely driven by customer satisfaction, whether it is with the food, the ambience, the staff and service or even the location. And to measure Customer Satisfaction, you need to take feedback from your customers. Customer Feedback or Restaurant Guest Feedback is all...

Making customer feedbacks actionable – The fun way!

You are thoroughly convinced that market research is a great thing and extremely important to undertake. But despite this fact, you also need to consider that it doesn’t have the same impact on your bottom line and your team’s happiness and contentment as customer...

Cracking the Customer Satisfaction Score

For your business to be successful, you’re probably doing everything you can to satisfy your customers. But how do you know if your efforts are actually paying off? We’re all aware that in today’s digital age, where social media is a powerful tool in...

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