Ram Tavva

How Data Science Helps Businesses to Stay Ahead in the Race

Ram Tavva -
At present, an incredible amount of data is available from a myriad of sources. If harnessed correctly, this is a veritable gold mine for businesses across the board. How does one delve into this data and extract useful information that is actionable and relevant? Here,data...

Application of Data Science in Finance Domain

Ram Tavva -
Data science covers a vast array of knowledge and skills. The importance and application of this collection of skills has grown rapidly in recent years to become of crucial importance in many industries, including marketing, production and finance, to name but a few. This article…

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Get Inspired at the Experience Management Event of the Year

[12/11/2019] The MaritzCX Experience Forum is a complimentary one-day event in New York. It is designed to deliver best practices, insights from thought leaders, and inspiring idea exchanges for customer, employee, and patient experience experts. Register today for this free event and prepare to be INSPIRED. See you in New York.

Customer Success: The North Star for CX Leaders

[12/12/2019] CustomerThink research finds just 25% of Customer Experience (CX) initiatives are winning – able to clearly show business value. Join us to explore how Customer Success can be used as a North Star to create value for your customers and improve the return on your CX efforts.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

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