Ramon Kania
5 Ways to Ensure the Agility of Your Organization
“Agility is principally about mindset, not practices.” – Jim Highsmith, co-author of The Agile Manifesto Today’s business environment is roiling with uncertainty. From lingering supply chain issues to recession worries to changes in consumer preferences, it’s imperative that organizations are able to roll with...
How Technology Can Help Travelers In Stormy Weather
While Americans’ wanderlust came back with a passion in 2022, the travel industry continued to struggle with labor shortages, high fuel costs and the aftereffects of the pandemic. The resulting delays, cancellations and poor service have caused consumer complaints to skyrocket 200% over pre-pandemic...
Three Ways to Establish Good CX During Inevitable Shipping Delays
We’ve learned a lot of new words and phrases over the past couple of years. Herd immunity. Omicron. Contact tracing. Flattening the curve. But it wasn’t until last year when our packages stopped showing up on time that the term “supply chain” was elevated...