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Rama Sreenivasan

Rama Sreenivasan
Rama Sreenivasan is cofounder and CEO at Blitzz, a live, remote video support and inspection platform. Rama has led the company through its initial inception, launch, and subsequent growth to several million video support minutes per month. Major customers include BMW, Sealy, Fedex, and Rogers telecommunications. Before founding Blitzz in 2017, Rama spent several years working as a scientist and educator. His biggest joy comes from helping others solve their problems and he is passionate about finding effective ways to disseminate knowledge.

Solved Right, Fast: 3 Ways Live, App-Free Video Slashes Time to Resolution

Low time to resolution (TTR) is a must-have for call centers. But traditional support tools (like audio calls and live chat) create unnecessary friction...

The Future of Customer Support Is in the Metaverse

The metaverse has generated a lot of buzz over the last year – but it’s not just talk. By 2024, the metaverse could become...

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