Radhika Aggarwal is a senior marketing executive at MyOperator. Her educational in English Honours has given her a broad base in writing and critical line of thought. Her expertise majorly lies the subjects of modern and advanced customer communication.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.