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Rachel Davidson

Rachel Davidson
Highspot
Rachel Davidson is a content specialist at Highspot, the sales enablement industry's leading platform for content management, customer engagement, and analytics.

Modern Sales Enablement for Deeper Customer Engagement

Rachel Davidson -
Sales professionals are by nature customer-centric. After all, it’s customers who determine the content we pitch, provide feedback and insights that drive our business...

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Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

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