Prem Kumar Aparanji
SCRM Evangelist @ Cognizant. Additional knowledge in BPM, QA, Innovations, Solutions, Offshoring from previous roles as developer, tester, consultant, manager. Interested in FLOSS, Social Media, Social Networks & Rice Writing. Love SF&F books. Blessed with a loving wife & a curious kid. :)
Hope the deck is self explanatory. It contains only a few very simple aspects I wanted to highlight, the nuances are far more varied. Listening...
The nuances between coordination, cooperation & collaboration is more than mere semantics for me. Mitch Lieberman presented at the Social CRM 2011 event in...
Theres a flurry of social this & social that in the IT market space and marketing machines are running over speed. So much so...
Theres a new term doing the rounds in the IT vendor market - social collaboration. Nobody gave me an exact meaning to that, either...
Social Modeling for Requirements Engineering I have been reading Verna Allee's work on Value Network Analysis and recently, upon Graham Hill's suggestions, the i-star framework....
Theres been an interesting discussion happening in many disjointed places today around culture & strategy in terms of Social CRM or Social Business or...
Clout ?klau?t Definition of CLOUT 1 dialect chiefly British : a piece of cloth or leather : rag 2 : a blow especially with the hand; also : a hard hit in baseball 3 : a…
I have tried to capture some of my top of mind thoughts around the new hyperbole around Social BPM. But before I delve further,...
As I sit confined in my hotel room today (after three very hectic 11 hour days at office) thinking over the various new...
As I prepare myself for the long haul flight from BLR to SFO via DXB tonight & procrastinate on the packing I am catching...
This is a short post going back to something that I share from my experiences working with various clients as well as within my...
JP Rangaswami, Chief Scientist at Salesforce.com, quotes his friend Prof. N. Venkatraman in his latest blog (emphasis mine): "... businesses used to be hierarchies of...
The past few weeks have been all about cloud computing. Be it the wikileaks and Amazon standoff or the Dreamforce 2010 event unveiling 7...
I woke up to find a new infographic on Social CRM being tweeted about. Curious, I clicked on it and found myself on GetSatisfaction.com's...
After my half baked ideas & notes on a collaboration framework in my previous post I published while in a jiffy to get to...
This is yet another post that combobulates more than brings clarity. But I had to post this to straighten the thoughts in my mind....
In my last hurried post titled "What led us to Social CRM? Or why you should be serious about #scrm?" I jotted down a...
Though I have been tinkering with or thinking about Social Media/Networing/CRM/Business for more than three to four years now, I never got a complete...
As I stated in my previous post (Complex Adaptive System and the "please adjust" culture of India), I am getting back to my first...
Source: Flickr As per Epsilon Industries' Glossary: "Tooling is another name for both the process of creating the molds and other tools necessary for producing...