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Pratik Salia

Pratik Salia
Customer experience professional across industries such as e-commerce hyperlocal logistics and telecom. I headed the CX function for a Google-backed startup. I currently manage product at Knowmax, deployed in enterprises across 30+ countries in industries such as telecom, banking, e-commerce and more.

Self-service – Why is it necessary for your business?

Technologies are getting improved day by day. With that, customer expectations are also increasing. Organizations are continuously updating their software with the best technologies...

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