Phil Tomlinson

Three tips for how companies can protect their internet users

Phil Tomlinson -
In today’s world, internet users are susceptible to online threats and scams more than ever before. People are consuming copious amounts of digital content, accelerated by the pandemic. In 2020, the average time U.S. users spent on social media increased to 65 minutes daily,...

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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

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