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Phil Gray

Phil Gray
As Executive Vice President of Corporate Development, Phil is responsible for M&A and alliances at Interactions. He has extensive startup experience, specializing in natural language understanding and contact center technologies. Prior to joining Interactions, Phil founded and led Versay, a natural language, speech applications company.

Another Perspective on McKinsey’s AI in Customer Care Research

This year, Research powerhouse McKinsey released a report titled “Notes from the AI frontier: Applications and value of deep learning”. The report provides a...

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