Paul Anderson

User Experience: The new focus in Software Application Development

Till a few years back, user experience or what we popularly call the UX was never the focus while developing software applications. How should the user interface of the application be so that it creates a smooth and consistent user experience and wins hearts...

Understanding Microservices – The new software architecture pattern.

The changing business needs are affecting how software applications are built. In a stark contrast to the past, today, software developers are required to build applications that are scalable enough to penetrate into new geographical regions without getting deployed there. Businesses look for applications...

IoT technologies and how CRM and Wearable Devices will be the next big thing

Yahoo chief executive Marissa Mayer stated that Internet of Things would create a "tipping point" for businesses that will change lives "like never before". Her prediction was made way back at the World Economic Forum in Davos in 2014, when Internet of Things...

Outsourcing IT Infrastructure Management – To do or Not to do??

The smooth functioning of IT infrastructure is the key to successful business operations. That's precisely why most businesses focus on accomplishing 100% IT efficiency. But the process of maintaining computing infrastructure is not that easy isn't it? Optimizing, securing, managing and supporting the mission-critical...

What will be different in CRM world 2016?

CRM has empowered businesses to engage with customers in ways that could not have been imagined. Right from its inception, it has regularly come up with new features and developments – which has impressed the loyalists and silenced the critics. On-premise CRM, SaaS...

Gartner’s Six Technology Trends for 2016

Gartner, (market research and advisory firm providing information technology related insight) has once again come up with its roundup of technology forecasts. These forecasts have been officially released last October and continues to draw eyeballs from both large and small businesses. In experts' opinion,...

Agile Software Development Methodology – Why is it the better option?

Custom Software Development projects are complex and require a thorough understanding of the clients' industry, goals, challenges and expectations. To address all these areas, multiple software development practices have come into the picture. While each has its own significance, in this blog we take...

CRM: The best practice for managing the Sales Funnel

In running a business, there are a million and one things to manage. But what tops the priority list is sales. Regardless of the fact how well your marketing campaigns are performing, how good your manufacturing operation is, or how well-defined your operational techniques...

The six attributes of cloud based applications that explain businesses’ high inclination towards them

The last couple of years have seen cloud based applications move beyond the phase of hype into mainstream adoption. They have come as no less than a boon to the small and medium-sized businesses who have been struggling with complex, idle and overgrown...

2015: Connect to Your Customers in three different ways

FACT: Connected (IoT) devices will reach the milestone of 50 billion by 2020! This is a straight blow to all the experts who have been underplaying the rise of Internet of Things. Finally it can be said with much bullishness that Internet of...

Delight your customers with these 5 creative ways

It’s been endlessly proven that good service is what retains customers the most. Delivering good service immediately translates into high customer retention, increased brand loyalty and strong word of mouth recommendation. So it amps up the business sales too. PERFECT But how can you deliver...

Your recipe to a successful sales team

In 2015: you started your business with renewed strategy and planning. While what you did then was essential, it's imperative that you do not become rigid and stick to the same strategies. Rather you need to continuously develop strategies as you move with time....

Why online retailers need CRM more than ever

When it comes to online business in the festive season, there’s no end to the expectations. Businesses have a tight schedule and need to deliver the ordered products across boundaries in millions of homes. That works out to many deliveries per day.  No doubt, nowadays...

Learn why your sales team needs a mobile CRM NOW

There’s no better technology than mobile CRM for sales reps. They give what we call the ‘competitive edge’ to the sales professionals. This advantage comes from the simple fact that the sales reps get access to company resources on-the-go. A sales rep with a...

Why making your Customers control their Data is important? (How CRM helps you do...

The time which we are witnessing now is truly one of its kinds. After all, this is the age which has turned the table of authority upside down. While all these years, the businesses have been ruling the roost – now the power has...

The 3 Most Popular Trends among the Small to Medium Sized Businesses

Small-to-medium businesses are something to watch out for in the year 2015 - Gabrielle Harel This statement has created quite a stir in the business community. And why wouldn’t it be? Looking at the speed at which the small and medium-sized enterprises are going up...

Understanding the Importance of Ecommerce and What makes a winning Ecommerce Website

Business trading through the Internet or what we colloquially call Ecommerce has been around the globe since mid 90s. However, things have taken a strong momentum in the recent few years. Local and global entrepreneurs from every field have diverted a large part of...

Planning To Build Your Ecommerce Business – Take This Tip from the Experts

"Ecommerce Business" What’s the first thought that comes to your mind when you read this phrase? Majority of you will say ‘Online Store’. But then is that all? As business entrepreneurs we all think of building a strong online presence. And the best possible way…

The Expert’s take on Cloud Computing Trend in 2015

Towards the end of another year, we are back to the time where every expert will discuss the IT and Business trends for the next year - 2015. One of the topics that’ll be high on discussion is: CLOUD As James Bourne states – ‘’everyone...

How has Enterprise Software Development changed?

Forrester Report: What we see today is the most drastic evolution of Enterprise Software Development Gartner Report: Enterprise Software Market will further grow due to its evolved nature and functionality. With every technology research body or analyst talking about the changed face of enterprise software...

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