Strategic product marketing leader with successful track record of driving global, cross-organizational initiatives that deliver value to the customer and business. Expertise in product management and all facets of product marketing, including partner, channel, content, and demand generation. Builder of go-to-market strategies, plans and programs focused on revenue generation and customer acquisition.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.