Patrick Kehoe
Patrick Kehoe
Patrick Kehoe has over 25 years of experience delivering business solutions for document processing, customer communications, and content management. As EVP of Product Management, Patrick drives product strategy and messaging in collaboration with Product Development. Prior to joining Messagepoint, Patrick was Worldwide Head of OpenText Exstream, He has managed, architected, and delivered comprehensive solutions, including BPO for customers in healthcare, financial services, banking, manufacturing, and retail/distribution markets.
Putting Content in Front of Technology is Essential to Customer-Centricity
Businesses today invest in technology to enable them to respond faster and through different channels to customer needs. Vendors, market researchers and business consultants...
Enterprise-wide CCM Provides a Holistic Approach for CRM Programs
Customer communication management (CCM) is defined as the strategy to improve the creation, delivery, storage and retrieval of customer communications. It provides the tools...