Patricia Jones

Why You Need To Reevaluate Your Present CRM Tool Right Today

There is no CRM software solution that is perfect. We know you might have been telling that to yourself lately a lot since you have been feeling that your CRM is plagued with a multitude of deficiencies in the system. However, in spite of all...

Can You Really Cut Down On Expenses Using CX Strategies And Thereafter Also Prove...

Every month as one of the leading vendors of easy to use CRM software platform here are a few questions that we come across and are asked by our loyal customers looking for answers to these three critical and interconnected questions in different forums: •…

Tips To Boost Retention If Customer Churn Is Getting Your Business Down

Retention of the customers earns more money for businesses with less spending than acquiring new customers. This is because consumers who already know and like your company tend to pay you more than unknown people who had never heard about your brand. According...

Beware Of These Sales Blind Spots- Especially During This Pandemic Times

None in sales can find an unobstructed 360-degree view of the relationship that they have with their customers. Nobody- not even the best performer or even after using the best easy to use CRM tool. Hence, it is natural that we all are prone to...

4 Strong Advantages Of Ensuring A Strong Data Governance Policy For Business Growth

Irrespective of whether your business is using an easy to use CRM or any other business growth technology solutions, sales, and marketing teams in any organization are overtly enthusiastic about data. This is because sales and marketing reps understand the importance of data-driven processes...

How Online Communications Can Keep Marketing Insights Go Strong During This Pandemic Time

As we are navigation through unchartered waters now and living through this worst pandemic that we faced in our lifetime, the impacts of this COVID-19 are being felt nowadays in every aspect of the big America Life and that too across every industry which...

Make Your Sales And Support Teams Customer Ready With Micro-Learning Strategies

Micro-learning is one of the newest and exciting concepts in sales enablement and customer service today. This is because micro-learning has been proved scientifically to boost knowledge retention and is valued for its ability to find out employees’ weaknesses and strengths so that the...

Ways Data Denial Affect Sales and Consistently Hurts Business Growth

Even in the modern times of easy to use CRM solutions, and other business growth technology solutions available in the marketplace as other parts of the business have reoriented around data, marketing and sales in several organizations have been still allowed to function as...

What Is CDP And How Your CRM Can Serve Up Better CX Data Using...

In the present time, as most companies are in various stages of digital transformation one of the most prominent aspects of this large company-wide transformations is particularly focused on improving customer experience or CX by personalizing their experience with the brand, irrespective of the...

Everything You Need To Know About Market Segmentation For Business Growth

Market segmentation is a process of grouping together prospects and buyers based on their attributes, which is a common trait that can help businesses recognize driving behaviors, variables, and factors that can be recreated to encourage potential buyers or even existing customers to purchase...

Automate Your Sales Team In Ways You Had Not Thought Of For Business Growth

In research done on Sales Cadence followed by small and medium businesses, it has been observed that 25 percent of sales cycles take seven months or even longer than that to close. This is the reason why it is so necessary for sales reps...

How to Effectively Transfer Operations in Customer Support To A Work From Home Set-Up

In the light of the outbreak of the pandemic pertaining to Coronavirus, several organizations across the globe are presently choosing to manage their works remotely from their homes. In fact, hundreds of organizations in the USA, China, Korea, India, and several other European nations...

Remodel Your Sales Strategy with Uncomfortable but Effective Sales Cadence for Growth

After investing months and days hoping to meet someone who might be your ideal prospect, the very last thing that you want to do is to blow off that opportunity. Nevertheless, most often, this is exactly what happens, particularly when you and your prospective...

Transforming Customer Experience In This Coronavirus Affect World

We are receiving a lot of emails from various sectors in the industry these days, which are not survey invitations but messages about what these organizations are doing to check the spread of the deadly Coronavirus (and how they attempt to put their customers...

The Key Dependencies For Measuring Data In B2B Data-Driven Marketing

During the days before digital marketing, it was extremely difficult for marketers to establish a correlation between specific marketing efforts with specific revenue outcomes. Since in those days, marketing was more of a “spray-and-pray” kind of proposition than it is today. However in the...

Myths In Modern Selling Strategies That Can Destroy Business Growth

The internet nowadays is filled with hundreds and thousands of contents, much of which has been created to arrest attention for clicks, likes, and shares. Now it has been found since long that the more controversial is an idea, the more attention it receives...

Pro Tips to Increase Your CSAT Score For Business Growth

Impeccable support to the customers that enchants the purchasers on how good their experience was with a support rep is a journey you must comprehend and assess while growing your business. In fact, in the support landscape, the feedback loop is an important element for...

How To Overcome The Most Common Bottlenecks In Sales For Business Growth

Any bottleneck in business is a definite sign of inefficiency that can impede your business operation’s natural workflow, and it is more important when it comes to sales since bottlenecks in this arena can be especially dangerous because they can negatively impact your businesses’...

New Tips For Supercharging B2B Customer Experience In SaaS Companies This Year

You have just opened a SaaS (Software as a Service) business, and after hard work and dedication, you have built a solid product that solves many challenges that are faced by B2B (Business to Business) customers on a day-to-day basis. However, just like with...

One Of The Most Vital Reasons For The Failure Of Small Businesses

According to a report published by Small Business Trends, it has been seen that more than 50 percent of small enterprises fail in the very first year, and greater than 95 percent small startups fail within the first five years. Here are some greater...

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