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Ori Entis

Ori Entis
Founder and CEO of Staircase AI, pioneering Customer Intelligence. Ori is a cross-functional leader, passionate about business growth and expansion strategies. Aside from building predictive customer relationships using artificial intelligence, he has vast experience in the SaaS industry. Ori led 150+ team members across 5 continents as the VP of Customer Success of Skai, and led the company's product strategy and GTM as the VP of Product.

62% of CS Playbooks Are Flawed. Can Generative AI Help in 2023?

There’s no way to sugarcoat this. Traditional customer success processes and playbooks are outdated and not working well. The good news is that AI...

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