Olympia Mantsios

The Healthcare Industry: What is Changing in Omni-channel Marketing, Post-COVID

Olympia Mantsios -
With the release of COVID-19 vaccines, there seems to be a promising future with movement toward a “hybrid” normal. Although we might like to see all activities pick up from where they left off pre-COVID, most agree that industries and markets have vastly evolved...

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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

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