Oliver Baker
From eCommerce Sales to Support — How to Have Happy eCommerce Customers
Source: Pixabay Having in mind that we live in a digital era, it is not strange that there are more and more eCommerce shops each day. Nowadays, many people decide to start with online shopping instead of going to the physical stores. Online shopping saves…
Entrepreneurs with a Customer Centric Growth Mindset Tend to Achieve More
When you hear any Entrepreneur talking about the importance of addressing customer concerns, a sales focussed mindset tends to be the position and business focus. However, it should be considered that a Customer-Centric focus would achieve better Customer satisfaction. The biggest challenge is that most...