Nikola Mijic
Nikola (Nik) Mijic is the CEO & co-founder of Matik. Prior to Matik, Nik worked at LinkedIn for 4 years where he built internal tools to support the sales team that automated the creation of data-driven content. He has worked at several venture-backed startups in a variety of roles ranging from analytics to implementation, including Bluenose Analytics where he was the first non-engineering hire.
With ongoing shifts in the economic climate, customer retention continues to be a main focus—and in many cases, it has become even more important...
Low customer retention and high churn rates can be caused by several different factors—but one of the most impactful factors that contribute to retention...