Niharika Gupta

Work From Home Checklist: Is Your Business Ready?

Image Credit: Shutterstock.com There are times when emergencies occur, and business operation becomes difficult. In such cases, companies deploy an off-site system of service or what we commonly call as Work from home. While implementing this remote method of carrying out the business process, managers...

How AI Assistants Close The Gap In Customer Service?

"Alexa, show me movie showtimes. Alexa, show me funny videos on YouTube." The AI assistants have already conquered our homes, the beach trips, and even your ride back home. In the workplace, the assistants are helping to fill the gaps that have continuously...

Agent or AI: Whom Would You Bet On?

Automation has started to take over our business industries, probably not in the ‘destroying everything and zero empathy’ way, but in the 'let's make a progressive business way. We can see artificial intelligence wonders around us. Businesses are either hiring people to handle their...

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