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News Editor

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.

Surado Names Enterprise Exchange Systems as Exclusive Distributor in North America

News Surado Solutions, Inc. 2060 Chicago Ave. · Suite C5 · Riverside · CA · 92507 · USA Telephone: (951) 682-4895 · FAX: (951) 682-3846…

Customer Relationship Metrics’ EQM Program Honored by “Call Center Magazine”

Sterling, Virginia, 03/27/2007: Customer Relationship Metrics, L.C., the inventors of real-time IVR post-call surveying in the contact center industry, announced today that its...

Portugal’s TV Cabo Operationalizes Customer Experience Improvement With ResponseTek

Vancouver, BC – March 28, 2007– ResponseTek Networks Corp. (http://www.responsetek.com), the global on-demand Customer Experience Management (CEM) software vendor, today announced that TV Cabo,...

ASC Realigns With a Renewed Focus on North America

Opens New Headquarters with New Management and Staff Hoesbach/Germany, March 27, 2007 – ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze...

Five9 Introduces On-Demand Call Center Solutions for Small Businesses

PLEASANTON, Calif. (March 27, 2007) — Five9, Inc., the leader in on-demand call center solutions, today introduced two call center packages designed for small...

Motorola Brings the Office to the Mobile Worker With Sleek Handheld Computer

Durable MC35 Enterprise Digital Assistant Combines Phone, Computer, GPS, Camera, and Bar Code Reader in One Compact Device ORLANDO, Fla. – CTIA WIRELESS 2007 –...

CMS Watch To Release New “Web Analytics Report”

Report will evaluate major web analytics vendors and identify best practices Silver Spring, MD, USA – CMS Watch, a vendor-neutral analyst firm that evaluates content...

Cognizant and Salesforce.com Ally

Salesforce.com has paired with Cognizant in a consulting and regional alliance that may enhance their ability to further penetrate into SMB and larger organizations....

Sage Helps Quest TruTec Close 20% More Sales Opportunities

Simplified sales, marketing and accounting functionality aids global organization's remote employees Scottsdale, Ariz. – March 26, 2007 – Sage Software announced today that Quest TruTec,...

Industry Expert To Present WOMMA Teleconference on Using Social Media To Drive Customer Engagement

FOR IMMEDIATE RELEASE Media Contact: Cindy Kazan 414.352.3535; [email protected] Industry Expert To Present Teleconference on Using Social Media To Drive Customer Engagement March 26, 2007.…

New Tool Screens, Forwards to Cell and Reads Aloud VIP Email–and Allows Receiver To Reply

SALT LAKE CITY (March 6, 2007) – Electronic Virtual Assistant (EVA), a provider of voice-based services, today announced that it is introducing the newest...

The Complex Sale Launches Follow-Up Sales Coaching to More Than 20 Clients Through Count5(r) Technology

The Complex Sale Uses Count5 to Provide Ongoing Training to Clients of its R.A.D.A.R.® Methodology Atlanta - March 24, 2007 - Global sales methodology and...

EUnifyDB Announces Major Enhancements

Online Database with Best-In-Class Features for Business Applications Enhanced features include Dashboards, Webforms, Email Notifications, and Document Creation for Corporate Workflow and Processes March...

CDMS Research Study: U.K. Companies Flout Email Privacy Laws

One third of top UK companies are still breaking email privacy laws, says CDMS research The latest study published by data and marketing specialists CDMS...

CRMGuru.com Launches CustomerQ(tm) Online Assessment of Customer Management Effectiveness

Partnership With QuestionPro Enables Immediate Feedback to Business Executives BURLINGAME, California, Mar. 22, 2007—Business leaders can now get immediate feedback on their organization's customer management...

Gomez Launches Program To Certify Web Performance Analysis and Management Experts at Think Tank 2007

Registrations for the Gomez Global User Conference accelerate with major brands on-board to attend LEXINGTON, Mass., March 21, 2007 – Are you the savviest...

CallMiner Unveils CallMiner Eureka!

FOR IMMEDIATE RELEASE Contact: For CallMiner Jessica Mularczyk (617) 729-3190 ...

Gomez To Improve Web Experiences for Millions of Parents and Kids on Kaboose.com

LEXINGTON, Mass., March. 19, 2007 – Gomez, Inc. today announced that Kaboose Inc. (TSX: KAB), the largest independent family focused online media company in...

Motorola Announces MC70 Enterprise Digital Assistant Support for CDMA-EVDO Networks

HOLTSVILLE, N.Y., March 19 -- The enterprise mobility business of Motorola, Inc. today announced the expansion of its popular line of MC70 Enterprise Digital...

Talisma CIM Suite Is Certified for Salesforce.com’s AppExchange

Bellevue, WA - March 19, 2007 – Talisma Corporation (www.talisma.com), the market leader in Customer Interaction Management (CIM) solutions, today announced that Talisma Chat...

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