News Editor
News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.
Pitney Bowes Study: Customers Pay Less Attention to Online Statements
· Customers pay more attention to printed bills and statements · Bank & Credit Card statements in top slot for holding readers' attention A new…
TotalCare IT Solutions Signs New Deal With NC Mutual Life Insurance Company
Services agreement with life insurance company cements TotalCare's role as the go-to technology provider for financial services companies in the Carolinas Raleigh, NC – June...
Verint Survey: Contact Center Leaders Rise to the Challenge
Recent Witness Systems User Event, Attended by More than 300 Global Customers, Highlights Opportunity for Speech Analytics, Survey and Workforce Optimization Solutions Across Contact...
Sawfish Software Sees 300% Growth
Sawfish Software, the York-based developer of SalesFlow and DebtFlow, has become one of Yorkshire's fastest growing companies as the business has moved into profit. The...
National Data Conversion Becomes Authorized Litigation Ready(tm) Partner for Index Engines
National Data Conversion Delivers Index Engines' Enterprise Discovery Platform to Reduce Discovery Processing of Tapes from Months to Hours NEW YORK, N.Y., and HOLMDEL, N.J....
Index Engines Announces Litigation Ready(tm) Partner Program
New eDiscovery Partner Program Provides Customers with Powerful Technology and Broad Service Expertise to Speed Information Discovery Time from Months to Days LegalTech West, Los...
Active Voice Unveils Product Snapshot for Upcoming Unified Message Platform
Active Voice Adds Heightened Scalability, Security and Productivity Features in Next Generation Flagship Product (SEATTLE, WA—June 20, 2007)— Active Voice, LLC, a global provider of...
Onsite3’s Electronic Evidence Labs Becomes Authorized Partner in Index Engines Litigation Ready(tm) Partner Program
ONSITE3'S Electronic Evidence Labs Delivers Index Engines' Enterprise Discovery Platform for Improved Management of Data Recovery and Tape Restoration HOLMDEL, N.J. — June 20, 2007...
The Oliver Group Becomes Authorized Litigation Ready(tm) Partner for Index Engines’ Enterprise Discovery Solution
The Oliver Group Delivers Index Engines' Enterprise Discovery Platform to Streamline the Discovery of Enterprise Data PAWCATUCK, CONN. and HOLMDEL, N.J. — June 20, 2007...
Altitude Software Receives IP Contact Center Technology Pioneer Award
Austin, Texas, USA, June 21th, 2007 – Altitude Software, a leading independent contact center solutions vendor, announced today that Technology Marketing Corporation's (TMC) Customer...
Asigra Televaulting Receives IT Week Magazine’s Editor’s Choice Award from
Asigra Televaulting Lauded as Top Choice Backup Software for Protecting Remote and Branch Offices TORONTO – June 20, 2007 – Asigra Inc., the technology leader…
Dixon Motor Group Goes Live With Rostrvm Inbound/Outbound Solution
rostrvm provides inbound/outbound solution for 45 Dixon Motor Group dealerships "The combination of the inbound/ outbound software, all of the reporting and extra functionality rostrvm...
U.K. Online Retailers Selling Shoppers Short on Service
• Talisma audit highlights major disparities in level of customer service • Health and Beauty retailers offer best overall experience • Clothing and Accessories retailers…
IBM and KANA Study Shows Untapped Potential for U.S. Financial Services Web Sites To Better Serve Clients
Armonk, New York and Menlo Park, CA – June 20, 2007 – A study of 72 top US financial institutions reveals a majority of...
World Bank’s Bimpe Oyelese Honored as HDI Analyst of the Year
HDI® (http://www.thinkhdi.com), the world's largest membership association for help desk, IT service and support professionals and the premier certification body for the industry has...
North Shore Credit Union Achieves Dramatic ROI With CDC Software’s Pivotal CRM
Canadian Credit Union Reports Member Retention Rates in the Mid-90s Since Implementing Pivotal CRM HONG KONG, ATLANTA –June 20, 2007 – CDC Software, a wholly...
SDL Encourages “Consumer Democracy” With New Suggestion Portal
SDL and customers connect through new online ideas forum Maidenhead, UK – June 20, 2007 – SDL, the leading provider of Global Information Management (GIM)...
Advantage Sales & Marketing Selects StayinFront Consumer Goods for Sales Force Automation
- ASM Cites Speed and Functionality of StayinFront's Mobile Offering, Management Analytics and Integration Capabilities as Instrumental in its Decision - LONDON (20 June 2007)...
New Report Finds Customer Satisfaction Is Linked to Good Customer Communications
A research report into customer satisfaction from analysts GI Insight rates the Leisure & Entertainment industry top and Utilities as the worst at keeping...
J.A.M. Distributing Transitions to Asigra-Enabled Managed Backup Services Delivered by Terian Solutions
TORONTO – June 19, 2007 – Asigra Inc., the technology leader in agentless backup and recovery software for service providers targeting the growing managed...