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Microsoft Debuts Multitenant CRM Offering to Partner Community

New version of Microsoft Dynamics CRM delivers the power of choice to customers with on-premise, partner-hosted and Microsoft-hosted deployment models. REDMOND, Wash. — Jan. 10, 2007 — Microsoft Corp. today announced that it is previewing the next major release of Microsoft Dynamics™ CRM — code-named...

ACT! by Sage Premium for Workgroups Helps Design North, Inc. Simplify Direct Mail Campaign...

ACT! contact and customer management system also eases transfer of critical client details during employee transitions Scottsdale, Ariz. - January 9, 2007 - Sage Software announced today that Design North, Inc., a brand strategy and design firm, is using ACT! by Sage Premium for Workgroups...

Calamos Investments Selects CDC Software’s Pivotal CRM Application

Leading Financial Services and Investment Management Firm Deploys Pivotal CRM to Improve Collaboration, Optimize Efficiency and Enhance Customer Service ATLANTA – Jan. 09, 2007-- CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of enterprise software applications, announced today that...

Over the next five years SOA will transform the way IT and the organisation...

The transition to SOA is a multi-faceted programme that will take many years to attain, but organisations must begin to plan their SOA initiatives today, and acquire the business and technical skills that are required for success. London, 9 January 2007 Europes leading IT...

Queplix Provides Open Source Customer Care Software to Support John Deere’s Global Dealer Network

QueWeb Replaces Existing Legacy CRM System with a Web-Enabled Open Source Platform for World's Leading Manufacturer of Agricultural and Forestry Equipment PRINCETON, NJ – January 9, 2007 – Queplix (www.queplix.com), a leading provider of commercial open source software for customer care, today announced that its...

Oppenheimer Investment Management Selects Satuit Technologies as its Customer Relationship Management Provider of Choice

SatuitCRM helps Oppenheimer Investment Management or OIM focus its institutional investment marketing and sales efforts for best results Norwell, MA and Chicago, IL - January 09, 2007 - Satuit Technologies, Inc., today announced that Oppenheimer Investment Management LLC., (OIM) has joined the rapidly growing list...

Sales Progress Launches Powerful New Sales Coaching Software

Coaching System Immediately Improves Performance Of Sales and Customer Service Professionals Mequon, WI, January 9th, 2006---- Sales Progress LLC announces the availability of its updated Sales Progress Coaching System. This software will provide resources for sales/customer service staff to advance their knowledge; enable managers...

Sterling Commerce Completes Comergent Technologies Inc. Acquisition

Combined Companies Address Growing Order Management Market with Comprehensive End-to-End Solution DUBLIN, Ohio, Jan. 8, 2006 — Sterling Commerce, the multi-enterprise collaboration company and a subsidiary of AT&T Inc. (NYSE:T), today announced it has completed the acquisition of Comergent Technologies Inc., a developer of...

International Finance Veteran Caroline Philippon-Quereuil Joins Neocase Software as CFO

San Francisco, Calif.—January 8, 2007 — Neocase Software, a world leader in customer service software solutions, today announced that Caroline Philippon-Quereuil has joined as chief financial officer. Philippon-Quereuil will lead Neocase's worldwide finance organization and direct all financial activity as Neocase continues its U.S....

GOT Corporation’s New CampaignerPro Integration with Salesforce Now Available on the AppExchange

Marketers can leverage crucial CRM data to automate and manage highly personalized lead nurturing email campaigns with Salesforce leads and contacts from the CampaignerPro interface MONTREAL, QC — January 5th, 2007 — GOT Corporation, a leading email service provider, today announced that its new CampaignerPro...

Datapoint Spain and Jacada Expand Partnership

Agreement provides first unified customer service desktop solution for the Spanish contact center market ATLANTA and MADRID – January 4, 2007 – Datapoint, a business leader offering solutions for contact centers and Jacada (NASDAQ: JCDA), a leading provider of unified desktop and process optimization solutions...

Dako Reports More Than 90 Percent User Satisfaction With Salesforce SFA

Dako, One of the World's Leading Suppliers of Cancer Diagnostics Solutions, Deploys On-Demand Business Service to Staff in 25 Countries and Six Languages SAN FRANCISCO, Jan. 3 /PRNewswire-FirstCall/ -- Salesforce.com (NYSE: CRM), the market and technology leader in on-demand business services, today...

Markinekt Deploys Xactly Incent for AppExchange to Automate Sales Compensation and Leverage Salesforce CRM...

SAN JOSE, Calif., Jan. 3 /PRNewswire/ -- Xactly Corporation, (www.xactlycorp.com), the leader in automated on-demand sales compensation management, today announced that Markinekt Professional Resources, a staffing agency that helps media and entertainment companies, advertising agencies and marketing departments find creative,...

Ilient Offers Its Helpdesk Software, SysAid, in a Free Version

TEL AVIV, Israel, Jan. 3 /PRNewswire/ -- SysAid is the only enterprise-level helpdesk software program that is currently offered in an entirely free unlimited version for downloading on the Internet. Ilient (http://www.ilient.com/), the company that develops this...

Holiday Shopping: Netflix, Amazon, LL Bean, QVC Lead Top E-Tailers

ForeSee Results’ Top 40 Online Retail Satisfaction Index Rates Leading E-Commerce Sites on Holiday Performance ...

Davidson Companies Selects CDC Software’s Pivotal CRM

Financial Services Holding Company Implementing Pivotal CRM to Increase Operational Performance and Improve Customer Service ATLANTA – Dec. 20, 2006 CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of enterprise software applications, announced today that Davidson Companies has chosen...

DemandTec Launches Next Generation of Promotions Management with Acquisition of TradePoint Solutions

Retailers, manufacturers, and sales agencies to benefit from industry€™s only Software-as-a-Service solution for promotion analytics,optimization and deal management SAN CARLOS, Calif. €" December 12, 2006 €" DemandTec, Inc., the leading provider of Consumer-Centric Merchandising, Sales and Marketing software for retailers and consumer products manufacturers, today...

Pepsi Selects MMA for Marketing ROI Analysis and Avista by MMA

Wilton, Conn., December 11, 2006 -- Marketing Management Analytics, Inc. (MMA), the pioneer and innovator in advanced marketing analytics, today announced that Pepsi-Cola North America has selected Avista by MMA Decision Support Services (Avista DSS) to help maximize the return on its marketing investments....

JumpTV Goes Live with NetSuite

Leading Internet TV Provider Jumps to NetSutie for Dashboards and Sarbanes-Oxley (SOX) Compliance SAN MATEO, Calif. €" December 11, 2006 €" NetSuite, Inc., the leader in on-demand business software suites, today announced that JumpTV (AIM, TSX: JTV) (www.jumptv.com) has chosen NetSuite to automate its financial...

Neocase Adds Top CRM and Microsoft Resellers to Global Partner Program

More than 20 Channel Partners Now Deliver Neocase Customer Service and Support Solutions San Francisco, CA., December 11, 2006 -- Neocase, a world leader in customer service software solutions, today announced a number of new companies have joined its global partner program, which now...

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