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RightNow and Informatica Team to Optimize the Customer Experience

With Enhanced Integration Capabilities RightNow Continues to Deliver Enterprise-Class On-Demand Solutions Bozeman, MT (November 7, 2006) €" RightNow(R) Technologies (NASDAQ: RNOW) today announced that it will resell the market-leading data integration technology from Informatica (NASDAQ: INFA). Through the combination of Informatica's data integration technology and...

Challenger Selects Cognos for Performance Management

Selects Cognos 8 Business Intelligence and enterprise planning solution to enhance business reporting and streamline budget planning. BURLINGTON, Mass., November 7, 2006 -- Cognos (Nasdaq: COGN; TSX: CSN), the world leader in business intelligence and performance management solutions, today announced that Challenger has selected Cognos...

Bluespring Software Rounds Out the Microsoft Office 2007 System with the First Business Process...

CINCINNATI, OH (November 7th, 2006) Bluespring Software, the Business Process Management (BPM) software company that puts the power of business process design, execution AND management into the hands of business people announces the availability of the first Microsoft Office 2007 Office System Solutions Accelerator. Microsoft...

Oracle Buys SPL — Expands Oracle’s Applications Drive into Utilities and Public Sector

REDWOOD SHORES, Calif. 03-NOV-2006 05:00 AM Oracle today announced that it has acquired SPL WorldGroup, a leading provider of revenue and operations management software for the utilities industry and tax management software for government organizations. SPL delivers best-in-class solutions for...

SAP Unveils Customer Service Capabilities with Third Wave of SAP(r) CRM On-Demand Solutions

British Gas Business Among Companies Realizing Benefits of €CRM Without Compromise€ SAN FRANCISCO - September 26, 2006 - Continuing its commitment to providing customer relationship management (CRM) solutions that are simple, flexible and comprehensive, SAP AG (NYSE: SAP) today announced the availability of the third...

New CustomerThink Study To Focus on How Customer Experiences Impact Loyalty and Profitability

BURLINGAME, California, USA, April 6, 2006—CustomerThink Corp., the company behind the popular customer relationship management site CRMGuru.com, today announced that it is conducting a new study focusing on the role of customer experiences in loyal and profitable customer relationships. This study, sponsored by CRM...

SMB, Specialty CRM Vendors Rated Most Customer-Centric in CRMGuru.com Study

BURLINGAME, Calif.; Oct. 25, 2005—Customer Relationship Management customers and partners rate highest those vendors that serve the small to medium-size business (SMB) or that deliver specialized solutions. That's just one of the major findings in a new report released today by CRMGuru.com. The report, CRMGuru...

World’s Top CRM Experts Are Named to Prestigious CRMGuru.com Panel

BURLINGAME, Calif.; Oct. 11, 2005—Twenty of the world's most accomplished experts in Customer Relationship Management (CRM) have been named to the CRMGuru Panel, to serve an online community of business leaders striving to improve CRM success. The panel, which begins a new one-year term in...

CRMGuru.com Honors Top Customer-Centric CRM Solution Providers

Burlingame, California, USA (PRWEB) June 28, 2005—Oracle's PeopleSoft CRM, Onyx, salesforce.com, RightNow Technologies, SPSS and Sage CRM were given top honors today by CRMGuru.com. The CRM web site awarded the seven with CRMGuru Summit Awards for CRM Solution Excellence, based on a year-long study...

CRMGuru.com Honors Global Customer-Centric Leaders at CustomerThink Leadership Summit

Santa Cruz, California, USA (PRWEB) June 15, 2005—Amazon.com, Dell, FedEx, Singapore Airlines and Tesco were honored Tuesday as the first recipients of the CRMGuru.com Summit Award for Customer-Centric Leadership. The award recognizes companies that excel in building loyal customer relationships. The winners were selected...

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