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Sterling Commerce Completes Comergent Technologies Inc. Acquisition

Combined Companies Address Growing Order Management Market with Comprehensive End-to-End Solution DUBLIN, Ohio, Jan. 8, 2006 — Sterling Commerce, the multi-enterprise collaboration company and a subsidiary of AT&T Inc. (NYSE:T), today announced it has completed the acquisition of Comergent Technologies Inc., a developer of...

International Finance Veteran Caroline Philippon-Quereuil Joins Neocase Software as CFO

San Francisco, Calif.—January 8, 2007 — Neocase Software, a world leader in customer service software solutions, today announced that Caroline Philippon-Quereuil has joined as chief financial officer. Philippon-Quereuil will lead Neocase's worldwide finance organization and direct all financial activity as Neocase continues its U.S....

GOT Corporation’s New CampaignerPro Integration with Salesforce Now Available on the AppExchange

Marketers can leverage crucial CRM data to automate and manage highly personalized lead nurturing email campaigns with Salesforce leads and contacts from the CampaignerPro interface MONTREAL, QC — January 5th, 2007 — GOT Corporation, a leading email service provider, today announced that its new CampaignerPro...

Datapoint Spain and Jacada Expand Partnership

Agreement provides first unified customer service desktop solution for the Spanish contact center market ATLANTA and MADRID – January 4, 2007 – Datapoint, a business leader offering solutions for contact centers and Jacada (NASDAQ: JCDA), a leading provider of unified desktop and process optimization solutions...

Dako Reports More Than 90 Percent User Satisfaction With Salesforce SFA

Dako, One of the World's Leading Suppliers of Cancer Diagnostics Solutions, Deploys On-Demand Business Service to Staff in 25 Countries and Six Languages SAN FRANCISCO, Jan. 3 /PRNewswire-FirstCall/ -- Salesforce.com (NYSE: CRM), the market and technology leader in on-demand business services, today...

Markinekt Deploys Xactly Incent for AppExchange to Automate Sales Compensation and Leverage Salesforce CRM...

SAN JOSE, Calif., Jan. 3 /PRNewswire/ -- Xactly Corporation, (www.xactlycorp.com), the leader in automated on-demand sales compensation management, today announced that Markinekt Professional Resources, a staffing agency that helps media and entertainment companies, advertising agencies and marketing departments find creative,...

Ilient Offers Its Helpdesk Software, SysAid, in a Free Version

TEL AVIV, Israel, Jan. 3 /PRNewswire/ -- SysAid is the only enterprise-level helpdesk software program that is currently offered in an entirely free unlimited version for downloading on the Internet. Ilient (http://www.ilient.com/), the company that develops this...

Holiday Shopping: Netflix, Amazon, LL Bean, QVC Lead Top E-Tailers

ForeSee Results’ Top 40 Online Retail Satisfaction Index Rates Leading E-Commerce Sites on Holiday Performance ...

Davidson Companies Selects CDC Software’s Pivotal CRM

Financial Services Holding Company Implementing Pivotal CRM to Increase Operational Performance and Improve Customer Service ATLANTA – Dec. 20, 2006 CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of enterprise software applications, announced today that Davidson Companies has chosen...

DemandTec Launches Next Generation of Promotions Management with Acquisition of TradePoint Solutions

Retailers, manufacturers, and sales agencies to benefit from industry€™s only Software-as-a-Service solution for promotion analytics,optimization and deal management SAN CARLOS, Calif. €" December 12, 2006 €" DemandTec, Inc., the leading provider of Consumer-Centric Merchandising, Sales and Marketing software for retailers and consumer products manufacturers, today...

Pepsi Selects MMA for Marketing ROI Analysis and Avista by MMA

Wilton, Conn., December 11, 2006 -- Marketing Management Analytics, Inc. (MMA), the pioneer and innovator in advanced marketing analytics, today announced that Pepsi-Cola North America has selected Avista by MMA Decision Support Services (Avista DSS) to help maximize the return on its marketing investments....

JumpTV Goes Live with NetSuite

Leading Internet TV Provider Jumps to NetSutie for Dashboards and Sarbanes-Oxley (SOX) Compliance SAN MATEO, Calif. €" December 11, 2006 €" NetSuite, Inc., the leader in on-demand business software suites, today announced that JumpTV (AIM, TSX: JTV) (www.jumptv.com) has chosen NetSuite to automate its financial...

Neocase Adds Top CRM and Microsoft Resellers to Global Partner Program

More than 20 Channel Partners Now Deliver Neocase Customer Service and Support Solutions San Francisco, CA., December 11, 2006 -- Neocase, a world leader in customer service software solutions, today announced a number of new companies have joined its global partner program, which now...

Where Can Consumers Go to Complain about Poor Shopping Experiences during the Holidays?

Allegiance Web-based customer feedback system allows customers to voice concerns without feeling like a grinch; helps turn unhappy shoppers into loyal customers SALT LAKE CITY €" December 7, 2006 €" During the holidays, the mad rush for the right gift and the pursuit for best...

The new face of BPO–outsource your sales function to the experts

SCi enables fast, effective entry into UK market for Irish Telco eircom London, 6th December 2006 SCi, an independent, UK based sales outsourcing company is delivering significant results for new entrants to the UK market looking to establish a presence. One of these new...

Global Refund Selects Neocase Software to Increase Customer Service Efficiency in European Markets

Adoption of Neocase 10 in France and Italy reflects growing global demand for Neocase€™s collaborative customer service solutions San Francisco, Calif., December 6, 2006 €" Neocase Software, a world leader in customer service software solutions, today announced that Global Refund has selected Neocase 10 to...

Gomez Survey Reveals Impact of Positive Web Experiences on Online Retailers’ Holiday Sales

Survey finds online shoppers won't tolerate poor experiences LEXINGTON, Mass., Dec. 6, 2006 – "Three strikes and you're out" turns out to be just as true for e-commerce as it is for baseball, according to the results of a survey of more than 1,000 online...

Oncontact Software and WorkWise, Inc. Announce OEM Partnership for .NET CRM Solutions

OnContact Software and WorkWise, Inc. announce partnership to market TCM CRM, Customer Relationship Management Software for Mid-Size Manufacturers. Milwaukee, WI (PRWeb) December 6, 2006 -- Oncontact Software, a leading provider of .NET based customer relationship management (CRM) software systems for the mid-market, and WorkWise, Inc.,...

Before the Call Appoints David Hanafee as VP of Sales

PLEASANTON, Calif., Dec. 6, 2006 — Before the Call, a market and technology leader in on-demand prospect development management, today announced that it has named David Hanafee as vice president of sales. Hanafee, a 20-year veteran of the software industry, will drive the sales...

Financial Services Integration Provider Replaces Standalone Systems with Maximizer Enterprise

CCMC deploys Maximizer Enterprise for complete customer management VANCOUVER, BRITISH COLUMBIA €" December 5, 2006 €" Maximizer Software Inc. (TSX: MAX), a leading provider of proven and affordable customer relationship management (CRM) and contact management solutions, today announced that CCMC Inc., a leading provider of...

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