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Nextance To Give More Power To Manage Customer Relationships

Nextance to Give More Power to Manage Customer Relationships Enhanced capabilities address growing complexities of sales agreements, internal controls and financial operations REDWOOD CITY, Calif. – February 26, 2007 – Nextance Inc., the top choice for enterprise-wide contract management (CM), today announced powerful upcoming enhancements…

Five9 Introduces Auto Dialing Capabilities for the On-Demand Five9 Virtual Call Center(tm)

PLEASANTON, Calif. (February 26, 2007) — Five9, Inc., the leader in on-demand call center solutions, today announced the availability of the newest release of its flagship on-demand Five9 Virtual Call Center™ Suite. The new release continues Five9's leadership in the on demand call center...

Spanish Netquest To Power Online Fieldwork Services in Emerging Market on Industry Platform Confirmit

Netquest to invest significant resources in online fieldwork services and technologies February 23, 2007: FIRM (OSE: FIRM), the world's leading provider of software for Enterprise Feedback Management (EFM) and Market Research (MR), today announced that Netquest has licensed the Confirmit MR suite. Netquest, a...

Colligo Networks Unveils Version 2.0 of Colligo Reader and Contributor To Support SharePoint 2007

Colligo for SharePoint Version 2.0 Allows Organizations to Extend the Rich Functionality of SharePoint 2007 Online and Offline Vancouver, BC, February 21, 2007 – Colligo Networks Inc., a leader in offline collaboration solutions for mobile professionals, today announces the release of Version 2.0 of the...

Genesys Reflects Upon a Dynamic Year

Genesys Solutions, Customers Recognized in 2006 SAN FRANCISCO, February 22, 2007 – Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), was recognized and honored as the recipient of numerous industry awards by technology organizations, publications and analyst firms in 2006. The…

Study Shows High Satisfaction Levels With Gift Card Use; Consumers Plan To Purchase Even...

For More Information, Contact: Lisa Daly-Boockoff [email protected] or 00 1-508-284-4097 The gift card craze that buoyed retailers' Christmas and January sales is rooted in high levels of consumer satisfaction. A new study shows that consumers report good previous experiences with gift cards and predict that...

ClearOne Showcases Breakthrough Advancement in Personal Audio Communications at SpeechTEK West

Salt Lark City – February 16, 2007 –ClearOne (OTC: CLRO.OB), a global provider of audio conferencing products, today announced that the Company will showcase its personal speakerphone products, the Chat™ 50 and the newly released Chat™ 150, at SpeechTEK West, speech technology industry's largest...

InstantName.com Launches–Fast, Easy, Affordable, Powerful Way To Register Web Domain

TARZANA, Calif. (February 27, 2007) – InfoStreet Inc., creator of the on-demand IT software suite, StreetSmart, today launched its independent service InstantName.com (www.instantname.com) – a one-stop domain registration service with registration services being offered through InfoStreet's partnership with Register.com. Powered by InfoStreet's advanced...

StreamService Inc. Survey: Financial Services Customers Ask “Why Don’t You Know Who I Am?”

74 percent of respondents indicate they would be more likely to buy products and services from their financial services companies if the offers were relevant and personalized BURLINGTON, MA, USA – February 20, 2007 – StreamServe® Inc., the global leader in Enterprise Document Presentment (EDP),...

QuickArrow Joins Software and Information Industry Association (SIIA)

QuickArrow, the leader in Professional Services Automation (PSA) and Management Solutions, today announced their corporate membership in the Software & Information Industry Association and their leadership role on the SIIA Software Strategy Summit Steering Committee. The Software & Information Industry Association (SIIA) is the...

Genesys Unveils Dynamic Contact Center Vision To Enable Businesses To Transform Customer Service

Media Backgrounder Genesys Unveils Dynamic Contact Center Vision to Enable Businesses to Transform Customer Service Customer Service Software Leader Delivers New Technology and Outlines Critical Steps to Elevate the Strategic Value of Contact Centers PARIS, February 14, 2007 – Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent...

Genesys Announces Customer Interaction Management Platform

Press Release Genesys Announces Customer Interaction Management Platform Version 7.5 for the Dynamic Contact Center Software Suite Orchestrates Customer Traffic, Business Outcomes and Customer Service Resources in Real-Time PARIS, February 14, 2007 – Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU),…

Genesys Honored With Market Leadership Award “Hat Trick”

Press Release Genesys Honored with Market Leadership Award 'Hat Trick' Frost & Sullivan Recognizes Genesys for Managed Service Market Leadership in Asia Pacific, North America and EMEA PARIS, February 14, 2007 – Genesys Telecommunications Laboratories, an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), was awarded…

Genesys Launches First Voice Platform With Support for Video Contact Centers, Enhanced Network Services,...

VoiceGenie 7.1 Self-Service Platform enables video voicemail, avatars and key next-generation updates supporting VoiceXML 2.1, CCXML, SIP and MRCP standards SAN FRANCISCO, February 12, 2007 - Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), today announced the first voice self-service platform...

2007 Steppin’ Out Awards CRM 2.0 Vendor Finalists Announced

Manassas, VA, February 20, 2007: Paul Greenberg, author of the best selling book, "CRM at the Speed of Light" and Chief Customer Officer of BPT Partners, announced the finalists for the 2007 Steppin' Out Awards this morning. From a field of nearly...

Cincom Unveils Proactive Outreach Capabilities for Contact Centers

New Synchrony release offers outbound dialing, campaign management, and fulfillment; delivers complete inbound-outbound, desktop, and analytics for any size contact center MIAMI, Florida -- February 21, 2007 -- Cincom Systems (www.cincom.com) announces the general availability of an enhanced version of its Cincom Synchrony(TM) customer experience...

Sharp Electronics Saves More Than $1.6 Million in Operating Costs With Pivotal Marketfirst Applications...

Marketfirst Helps Leading Manufacturer of Consumer Electronics and Components Improve the Effectiveness of Marketing Campaigns and Reduces Cost Per Lead ATLANTA--(BUSINESS WIRE)--CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a global provider of industry-specific enterprise software applications and consulting services, announced...

MyFax Now Offers Complete Integration With ACT! Customer Relationship Management Software

ACT! users may now send and receive faxes directly from within ACT!. Ottawa--MyFax™ recently announced that it fully integrates with ACT! customer relationship management software. MyFax, also fully integrated with both Microsoft Office and IBM Lotus Notes, is one of the most popular business Internet...

A Tradeshow Shouldn’t Cost You money. A Tradeshow Should Make You Money.

PRESS RELEASE Salespider.com Toronto, February 20, 2007 - 2 to 4 times a year, managers, CEOs and marketing executives have to make a decision as to whether they should attend or exhibit at an industry trade show. The question used to be whether you could…

Sales Progress Launches Powerful New Sales Coaching Software

Coaching System Immediately Improves Performance Of Sales and Customer Service Professionals ---- Sales Progress LLC announces the availability of its updated Sales Progress Coaching System. This software will provide resources for sales/customer service staff to advance their knowledge, enable managers to improve employee performance...

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