News Editor
News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.
Lyro Launches, Aims To Change the Face of Online Business Networking
New Web Site Provides Business Professionals with Powerful Tools for Online Visibility and Expressing Their Unique Skills, Attributes and Style (Minneapolis) Nov. 6, 2007 Lyro...
ETelecare Adds Major Credit Card Issuer to Client Roster
Scottsdale, Ariz. – November 7, 2007 – eTelecare Global Solutions (NASDAQ: ETEL), a leading provider of complex business process outsourcing (BPO) solutions, announced a...
Surado Announces CRM Audit Trail; Improves Security, Compliance and Productivity
??? For Immediate Release ??? Surado CRM Audit Trail Improves Security, Compliance and Productivity IT Administrators get help to comply with security compliance regulations such…
CallMiner and CallCopy Partner To Offer Companies Complete Call Recording, Quality Monitoring and Speech Analytics Capabilities
Leading Contact Center Technology Providers Unite to Help Organizations Capture, Understand and Improve Workforce Performance and Customer Satisfaction Fort Myers, FL and Columbus, OH (November...
ADP Partners With Centive To Deliver Best in Class Sales Incentive Compensation Management Solution
ADP Enters New Market to Offer a Strategic Sales Performance Tool to Empower Sales and Aid in Financial Compliance Roseland, N.J.–– ADP® National Account Services,...
MarketingPilot Marketing Resource Management Software Release 5 Announced
Today we are announcing Release 5 of MarketingPilot, the leading marketing resource management and agency management suite. MarketingPilot saves time, improves productivity,...
CDC Software Introduces New Marketing Automation Solution To Measure Marketing Campaign Effectiveness
CDC Software, a wholly owned subsidiary of CDC Corporation and a provider of industry-specific enterprise software applications and business services, announced today the launch...
ProtoCall One Launches PULSE! Contact Center Audit Service for Genesys Customers
ProtoCall One launches contact centre audit service for Genesys customers - PULSE! * Enables managers to identify and correct impending problems...
Securent Exhibits Entitlement Management Solution at SharePoint Connections 2007 Conference
Securent, Inc., the award-winning leader in the entitlement management market, today announced that it will showcase its Entitlement Management Solution (EMS) for Microsoft Office...
CallMiner and Clarabridge Align To Enhance Business Intelligence Garnered From Customer Communications
Partnership Enables Companies to Analyze Speech and Text Data for Complete Customer Insight Fort Myers, Fla. and Reston, Va. (October 30, 2007) – CallMiner, a...
Generate Signs Three Leading Publishers To Deploy gClick Technology
Maynard, MA—October 30, 2007—Generate Inc., the market leader in enabling real-time contextual information, today announced the signing of three strategic publishing companies to deploy...
Active Voice Advances Popular Unified Messaging System
Leading Unified Messaging Provider Continues to Innovate with Upcoming Release of Repartee® version 10.0 (SEATTLE, WA—October 30, 2007)— Active Voice, LLC, a global provider...
QuickArrow Issues 10th QuickConnect Web Services Certification
QuickArrow, Inc., the leader in SaaS Services Automation, announced today that Endeca has become their tenth client to complete integration certification on QuickConnect, the...
Club Med Deepens Relationship With StreamServe
Dynamic Enterprise Publishing Solutions Improve Customer Communications & Drive Paperless Operations BURLINGTON, MA, USA – October 29, 2007 -- StreamServe® Inc., a global leader of...
Sabio Research: U.K. Businesses Missing Out on Benefits of Speech-Enabled Self-Service
Survey finds that organisations are now ready to address this, with 20 per cent planning to implement speech-based solutions over the next 12 months According...
Island Data Closes Four Major Accounts, Delivering Real-Time Market and Business Intelligence
Customer-centric Enterprises Choose Island Data to Automate Their Customer Feedback Management Process; Gain Competitive Advantage by Listening to the Collective Voice of Their Customers CARLSBAD,...
Scottish Council Revolutionizes Contact Center With Ciboodle
Graham Technology centralises customer interactions for West Dunbartonshire Council Graham Technology, a provider of customer-oriented business software and services, today announced that West Dunbartonshire...
ProtoCall One Launches Initiative Into the Business Intelligence Market
* Will develop solutions for Contact Centre market based on industry's leading Hyperion business intelligence platform * Key component...
Five9 Joins Netsuite’s Suiteflex Developer Program
Leveraging the SuiteFlex Development Platform, Five9 Develops Integrated Customer Service Application to Meet the Needs of the Call Center Software Market PLEASANTON, Calif. – October...
Spira Data Corp. Provides Significant ROI to Firemaster’s Field Ticketing Process
Spira Wireless Field Ticketing Solution Brings Automation to Firemaster (CALGARY, AB—October 25, 2007)— Spira Data Corp., a leading innovator and provider of electronic data...