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Naveen Nair

Naveen Nair
Content Marketing Manager of Kommunicate . Naveen has 12+ years experience in marketing and sales in the IT industry and enjoys sharing his knowledge with others. You can connect with him on Twitter or LinkedIn.

What is CSAT Score and How to Boost it Using Chatbots

Tracking the overall performance of your business involves mapping out the terrain of customer experience. Whether it involves your product or customer support, customer...

Top 4 Challenges of AI Chatbot in Healthcare & How to Overcome

In the past few years, the healthcare industry has leveraged artificial intelligence to create many success stories. From vaccine development and treatment designs to even...

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