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Nadine Sampson

Nadine Sampson
Global Call Forwarding
Nadine Sampson is an experienced customer service professional working with more than twelve years of experience in the telecom and banking industries. She is the Sr. Customer Service Professional at Global Call Forwarding (United World Telecom), headquartered in Delray Beach, FL. She helps build relationships with new customers and provides outstanding support.

Business Communication: What You Need to Know About VoIP Security

Have a business VoIP phone system but worried about VoIP security? Here is a detailed post to help you understand how to best keep...

Benefits of Recording Business Calls to Improve Quality Assurance

As a business, you should strongly consider a call recording software to record business calls and improve quality assurance and customer service. Here we...

How to Test an IVR System for Business?

A well-designed IVR system can cut down on caller wait time and free up agents to do other projects by offering callers self-service options....

Types of Outbound Dialers and How to Choose One For Your Business?

Is your business at the point where you need to start ramping up your sales that lead to conversions and support that leads to...

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