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Muhammad Fahad

Muhammad Fahad
Casengo
Muhammad Fahad is an Pakistan-based writer specialising in social media, marketing and online customer service. He blogs for Casengo, a smart cloud application for customer support that blends the best of email and chat.

3 ways to take your customer support to the next level

Muhammad Fahad -
Good is the enemy of great. Sounds familiar? It's the first sentence of Jim Collins' management classic From Good to Great. A fantastic...

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