Michael Fisher
Michael Fisher, Ed.D.
Michael Fisher, Ed.D., Chief Executive Officer of 3radical, brings over 25 years of experience in organizational transformation through research, education, and revenue growth. He is specialized in helping companies build collaborative, connected, cohesive cultures, with a commitment to personal and professional development and success. Disciplines include progressive leadership and decision making, responsive data and analytics, nimble sales effectiveness, and agile customer data and business intelligence technology assessments.
Touchpoints Vs. Journeys: What’s More Important for Your Customers?
Customer experience is vital to success in pretty much every sector. If customers have a positive experience, they’ll come back for more. But how...