Home Authors Posts by Mary Naylor

Mary Naylor

Mary Naylor
Mary Naylor is the founder and CEO of VIPdesk, a pioneer of premium home-based contact center solutions and Concierge Services. Founded in 1997, VIPdesk has a client roster of more than 40 blue-chip clients with over 10 million customers. Prior to founding VIPdesk, Mary founded Capitol Concierge, a corporate Concierge service located in Washington, DC. Started with just a $2,000 loan from her mother, Mary grew the company into the nation's largest corporate Concierge service with tailored programs serving over 80 commercial office buildings.

Never Let the Customer See You Sweat: The Lesson of the Hot Dogs

I have been fortunate enough in my career to have started not one, but two, award-winning companies. And something I learned early on...

New Posts