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Mikkel Svane

Mikkel Svane
Mikkel Svane is the CEO of Zendesk. After an inspirational trip to San Francisco in 1995 launched what was one of Denmark's first horizontal community portals. Less than a year later the portal was acquired by a Danish newspaper and Mikkel founded Caput, a software company specializing in standard software components for community building and social networks. In 2002 he became General Manager for the German service management consulting group Materna, where he reunited him with former friends and colleagues Morten and Alex with whom he founded Zendesk and launched it in October 2007.

Zendesk’s Customer Service Predictions for 2011

Zendesk was founded on the idea that if you create a support system that customers and support professionals love, then companies will deliver better...

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