Michelle Randall

Michelle serves as the CMO of Playvox, a digital-first workforce engagement solution. Prior to Playvox, Michelle served as CMO for Splashtop, a remote access and help desk solution, Procare, a childcare management solution and Serenova, now called Lifesize, the cloud-based call center technology with built-in video conferencing. Prior to that, she was vice president of marketing for Comcast Business. In this role, she led marketing and the West division's 100-person loyalty contact center and saw first-hand the deep relationship between agent engagement and customer experience.