Michael Lowenstein, PhD CMC CCXP
Customer Value Creation International
Michael Lowenstein, PhD CMC CCXP, specializes in customer and employee experience research/strategy consulting, and brand, customer, and employee commitment and advocacy behavior research, consulting, and training. He has authored seven stakeholder-centric strategy books and 400+ articles, white papers and blogs. In 2018, he was named to CustomerThink's Hall of Fame.