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Michael Hartsog

Michael Hartsog
Michael Hartsog is the Vice President of Strategic Alliances at Quiq, developing and managing all channel partner relationships. Prior to building Quiq’s channel program, he was the Director of Mid-Market Sales leading a team of direct sellers during Quiq’s early years. Michael has deep expertise in the customer service and contact center software space, having previously held enterprise sales positions at Five9, Genesys, Rightnow Technologies and Oracle. Michael has had the good fortune of working with many leading brands in many industries to deliver exceptional customer experiences.

Expert Tips and Best Practices for Implementing Conversational AI

The chatbots of the past had limited capabilities. They could answer a predetermined set of questions, but no more—which often left customers frustrated. But...

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