Part-engineer, part-marketer, all-data. Matthew Gierc has a history of working with companies to solve difficult problems. Currently he heads up Marketing and Business Development at 3AG Systems, where he focuses on helping companies pull insight from their data.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.