Matt Adamson

What You Want to Know About Care Coordination in the PCMH

Matt Adamson -
Last week we conducted our latest medical home-related webinar "Going Beyond the EHR—Supporting Care Coordination Within the Patient-Centered Medical Home." Attendance was great, and even better, we received a lot of really good follow-up questions. I thought I might share some, along with my...

The Virtual Medical Home: A Sure Bet to Bring Care Closer to the Patient

Matt Adamson -
I'm not a gambling man, but I would venture to place a confident bet that the majority of patients in this country have never taken a good look at their personal medical record. If they did, they might be surprised to find the gaps...

New Posts

MarketPlace

Featured Listings

Contact Center Planning 2023 -- Make 2023 your contact center's best year yet!
Looking for new ways to attract and retain agents? Want to streamline your tech in the year ahead? Plan smarter with the ultimate guide to contact center management and tech trends at your fingertips. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives are "winning" – able to clearly show business value. Explore how Customer Success can be used as a North Star to create value for your customers and improve the return on your CX efforts.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

© 1998-2023 CustomerThink Corp.