Mariia is a Content Marketing Professional at Eastern Peak, a custom software development company focused on helping startups and mid-size businesses reach their full potential by building great websites and intuitive mobile apps. She holds a passion for tracking new changes in the technology business world and sharing them through different types of content.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.