Mark Ungerman is Product Marketing Director at NICE inContact, a NICE company. Mark has over 20 years of experience in Product Management and Product Marketing for B2B SaaS companies. Mark’s expertise spans customer research, data analytics, product management, go-to-market planning, and business case development for both enterprise and SMB customers. Mark’s history of progressive accomplishment brings in-depth insights to his customer-driven role at NICE inContact.
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