Marco Pacelli
Marco Pacelli
ClickFox, Inc.
Marco Pacelli has been CEO of ClickFox, Inc., since 2004. His portfolio includes a database management tools company, a data transmission optimization company and a help desk support tool company that evolved into the first software solution for call center monitoring. It was eventually sold to NICE Systems in 1998.
Can You Keep Tabs of Your Customers Across Multiple Channels? An Interview With Marco Pacelli
How often do you lose track of your customers when they straddle channels in contacting your business? In this edition of Inside Scoop, Bob...