Elena Lockett
Elena Lockett
Elena is a PR Assistant at FM Outsource. She is constantly looking for press opportunities for the business, whether it be entering awards, attending events or getting FM featured in relevant articles online and in print.
How to successfully retain customers
Any customer that you inspire to buy from your business should be a significant growth opportunity, not just one purchase. By successfully retaining your...
What winning awards can do for your business
If your business has something to be proud of, or to shout about, there's nothing better than entering and (hopefully) winning accredited awards. Not...
More Information, ‘Less’ Customer Service
Customer service (CS) doesn’t just rely on you being able to react when consumers have an issue. It now involves being able to predict...