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Lian Stevenson

Lian Stevenson
Lian brings 19 years experience delivering strategic content for a large portfolio of blue chip UK Retail brands. As part of the Consulting team, she has delivered initiatives to help CPG clients such as Britvic, J&J, General Mills & Iceland deliver improved supply chain workflows, increase speed to market, streamline resources and reduce overall costs. Lian is Lean Six Sigma accredited and is a certified Change Management practitioner. Prior to SGK, Lian was an account director at a leading Content Creation agency in Leeds and has a BA (Hons) European Business with French.

3 Ways to Build a Great Brand Customer Experience

Delivering and exceeding customer expectation should be the key focus of all brands. According to Forrester, focusing on delighting customers can generate 9x as...

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