Lisa Henthorn is a seasoned marketing professional with more than 25 years of experience in sales, marketing and consulting. As vice president of marketing & communications for Logistyx Technologies, Lisa is responsible for marketing strategy and planning. Part marketer, part growth hacker, part customer journey evangelist, Lisa enjoys connecting the C-suite to Logistyx's global commerce solutions and services.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.